Terms & Conditions

RETAIL TERMS & CONDITIONS

  • Orders are usually processed and shipped the same day they come in.
  • Orders will be shipped with StarTrack Couriers when a physical delivery address is provided.  If a PO Box is provided, we will use Australia Post.

Terms & Conditions

WHOLESALE TERMS & CONDITIONS.

  • Minimum opening order: $350 net wholesale.
  • Product must be ordered in multiples of minimum quantities.
  • Orders are processed and shipped usually the same day they come in.
  • Opening orders are on a proforma basis.
  • Past due balances are subject to finance charges of 1.5% per month.
  • We reserve the right to refuse service.
  • Orders will be shipped with StarTrack unless otherwise agreed.
  • Freight charges are billed to customer with merchandise.
  • Prices and products shown are subject to change without prior notice.
  • Product remains property of Compendium until paid in full.
    1. Incorrectly shipped orders or defective goods must be referred to Compendium within seven (7) days of receipt. No returns will be accepted without authorisation from Compendium.
    2. For refused or returned merchandise, customer is responsible for freight charges.
    3. Returned merchandise must be in re-sellable condition.
    4. Please contact us on info@compendium.com.au for a Return Authority before returning any merchandise.
    5. These terms and conditions supersede all previous terms and conditions from Compendium effective January 2021. Toll Free 1300 30 4569 – Email info@compendium.com.au
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