Terms & Conditions
RETAIL TERMS & CONDITIONS
- Orders are usually processed and shipped the same day they come in.
- Orders will be shipped with StarTrack Couriers when a physical delivery address is provided. If a PO Box is provided, we will use Australia Post.
Terms & Conditions
WHOLESALE TERMS & CONDITIONS.
- Product must be ordered in multiples of minimum quantities.
- Orders are processed and shipped usually the same day they come in.
- Opening orders are on a proforma basis.
- Past due balances are subject to finance charges of 1.5% per month.
- We reserve the right to refuse service.
- Orders will be shipped with StarTrack unless otherwise agreed.
- Freight charges are billed to customer with merchandise.
- Prices and products shown are subject to change without prior notice.
- Product remains property of Compendium until paid in full.
- Incorrectly shipped orders or defective goods must be referred to Compendium within seven (7) days of receipt. No returns will be accepted without authorisation from Compendium.
- For refused or returned merchandise, customer is responsible for freight charges.
- Returned merchandise must be in re-sellable condition.
- Please contact us on info@compendium.com.au for a Return Authority before returning any merchandise.
- These terms and conditions supersede all previous terms and conditions from Compendium effective January 2021. Toll Free 1300 30 4569 – Email info@compendium.com.au